Thank you for shopping at liliwell.com. If you are not entirely satisfied with your purchase we are here to help.

To be eligible for a return, you must return your item within thirty days from the date you received it and it must contain at least 50% of the original product. Your item must be in the original packaging. Your item must include the receipt or proof of purchase in the return parcel.

Once we receive your item, we will inspect it and notify you that we have received your returned item. If your return is approved we will initiate a refund to your credit card (or original method of payment). You will receive the credit within thirty days depending on your card issuer’s policies.

You will be responsible for paying your own return shipping costs.

If you have any questions on how to return your item please contact us.